Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond
to a survey or marketing communication, surf the website, submit a lead form, or use certain other site features in the
following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are

most interested.

• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To deliver marketing or informational communications via email, SMS/text, or AI-assisted ringless voicemail drops (seethe dedicated section below for details on automated calls and voicemail).

We may use the phone number you provide to contact you with informational or marketing communications, including through AI-assisted ringless voicemail technology. Ringless voicemail drops deliver pre-recorded or AI-generated audio messages directly into your voicemail inbox without causing your phone to ring. Under the Telephone Consumer Protection Act (TCPA) and applicable state telemarketing laws, ringless voicemail is treated as a “call,” and we only send these messages to individuals who have provided prior express consent (or prior express written consent where required for marketing purposes).
Consent is obtained through our website forms, lead-generation activities (such as free water tests), in-store interactions, or other explicit opt-in methods. We maintain records of all consents and do not assume consent is transferred from third-party lead sources unless independently verified.
Your phone number may be shared with trusted third-party ringless voicemail service providers solely for the purpose of delivering our messages and ensuring compliance with applicable laws. These providers are contractually required to keep your information confidential and use it only as directed by us.
We comply with all TCPA and state requirements, including:

• Scrubbing phone numbers against the National Do Not Call Registry and our internal do-not-call list before each campaign.
• Respecting quiet hours (no messages sent before 8:00 a.m. or after 9:00 p.m. in the recipient’s local time zone).
• Providing clear identification of Angel Water, Inc. in every message.
• Honoring opt-out requests within 10 business days (or sooner as required by law).

To opt out of AI ringless voicemail drops or other automated marketing calls/texts:

• Reply “STOP” to any text message we send.
• Email us at ask@angelwaterinc.com with the subject line “RVM Opt-Out.”
• Call us at (847) 382-7800.
• Use any opt-out link or instructions included in our communications.

Providing your phone number does not automatically enroll you in marketing communications—explicit consent is always required. We will process your opt-out request promptly and update our records.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features of our site may be disabled. It shouldn’t overtly affect the user experience but making cookies enabled could make your site experience more efficient. There is a possibility that in some browsers some of our services will not function properly with cookies disabled.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners, ringless voicemail service providers, marketing technology platforms, or other parties who assist us in operating our website, conducting our business, processing transactions, or servicing you, so long as those parties agree to keep this information confidential and use it only for the purposes we specify.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We do not sell your personal information as defined under California law; however, certain activities (such as sharing data with analytics providers for targeted advertising) may be considered “sharing” under the California Consumer Privacy Act (CCPA). You have the right to opt out of such sharing (see “Your Privacy Rights” below).

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We use Google Analytics on our website.

We have implemented the following:

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Know / Access: Request details about the personal information we have collected, used, or shared about you.
• Right to Delete: Request deletion of your personal information (subject to certain exceptions, such as legal retention requirements).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: Opt out of the sale or sharing of your personal information for targeted advertising or cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: Limit use of sensitive data (if applicable).
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.

For ringless voicemail or telemarketing opt-outs, see the dedicated section above.

To exercise any of these rights, email us at ask@angelwaterinc.com or call (847) 382-7800. We will respond within the time required by applicable law (typically 45 days, with possible extension). We may need to verify your identity before processing your request.

Data Retention

We retain your personal information (including phone numbers and consent records for marketing communications) only as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal obligations (including TCPA consent record retention, typically up to 5 years), or to resolve disputes. Once no longer needed, we securely delete or anonymize the data.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can

By opting into Angel Water’s text messaging programs, you consent to receive marketing and non-marketing text messages from Angel Water at the phone number(s) you provide. You may opt out at any time.

By joining, you agree to Angel Water’s SMS Terms and Conditions, Privacy Policy, and other applicable terms related to the use of our services.

Program Description

Angel Water may deliver automated messages regarding our products, services, and upcoming appointments.

Message Frequency

Messaging frequency may vary. The number of text messages you receive will depend on the number of Angel Water programs you enroll in. Each program may have its own messaging frequency.

Cost

Message and data rates may apply as specified in your mobile service plan.

How to Opt-In

To opt-in, text JOIN or WATER. To stop receiving messages, text STOP to the number from which you are receiving Angel Water messages. You will receive a confirmation message upon opting out.

Privacy

Mobile opt-in data will not be shared with third parties for marketing. We respect your privacy and do not share your information.

Access or Delivery

Angel Water is not responsible for failed delivery due to issues outside of our control, such as network service interruptions.

Support/Help

For assistance, text HELP to the number you are subscribed to, or contact Angel Water’s customer support by calling (847) 382-7800.

Changes to Terms

Angel Water may update these SMS Terms and Conditions at any time. Changes take effect when posted on our website. Continued receipt of messages indicates your acceptance of the revised terms.

Termination of Messaging

Angel Water reserves the right to suspend or terminate your text messaging subscription at any time. If your mobile service ends, your subscription will also be terminated. We may modify or discontinue services without notice.

If there are any questions regarding this privacy policy you may contact us using the information below.